Privacy Policy

Introduction

Welcome to NeuraNet ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains our practices regarding the collection, storage, and sharing of your information, specifically that listed in the section “Information We May Collect”, and how we comply with applicable laws and regulations.

Information We May Collect

We may collect the following types of information (“information”) from you:

• Personal Identification Information: Name, email address, phone number, etc.

• Demographic Information: Age, gender, location, etc.

• Technical Information: IP address, browser type, device information, etc.

• Usage Data: Pages visited, actions taken on our website/app, etc.

How We Collect Information

We collect information in the following ways:

• Directly from You: When you provide it to us directly, such as through forms, account registration, or communication with our customer service.

• Automatically: When you use our website/app, through cookies, web beacons, and other tracking technologies.

• From Third Parties: We may receive information from third parties, such as social media platforms or partners.

Use of Collected Information

We use information for the following purposes:

• To Provide and Improve Our Services: Ensuring our services function correctly and improving user experience.

• To Communicate with You: Sending notifications, updates, and promotional materials.

• For Analytics and Research: Understanding how our services are used to improve them.

• For Compliance and Legal Obligations: Ensuring our practices meet legal requirements.

Storage of Information

We store information securely on our servers, which may be located in different countries. We use industry-standard security measures to protect your data, including encryption, access controls, and regular security assessments.

Sharing of Information

We do not sell or rent your information to third parties. We may share your information with:

• Service Providers: Third-party vendors who help us operate our services, under strict confidentiality agreements.

• Legal Authorities: When required by law, or to protect our rights, property, or safety, or that of our users or others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your information:

• Access: Request a copy of the information we hold about you.

• Correction: Request that we correct any inaccurate or incomplete information.

• Deletion: Request the deletion of your information, subject to certain exceptions.

• Objection: Object to the processing of your information for certain purposes.

• Portability: Request the transfer of your information to another service provider.

To exercise these rights, please contact us at info@neuranet.org.uk.

Compliance with Applicable Laws and Regulations

We comply with all applicable laws and regulations regarding data privacy and protection, including but not limited to:

• General Data Protection Regulation (GDPR): For users in the European Union.

• California Consumer Privacy Act (CCPA): For users in California, USA.

• Children’s Online Privacy Protection Act (COPPA): For users under the age of 13 in the USA.

• Other Local Regulations: As applicable based on user location.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website/app and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@neuranet.org.uk.